Support Services
Support Services

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We believe that professional maintenance and support is the right way to reduce software system TCO and ensure useful improvements and optimization steps. This is not only about availability of single units and modules it is about making sure that the entire IT-infrastructure is cost-effective and runs smoothly and reliably.

Our dedicated software maintenance team stays in line with the cutting-edge technology tendencies, which ensures maximum uptime of your application and its dynamic compliance with the industry standards.


Managed Services (or Managed IT Services) involves a client outsourcing certain IT functions to an Managed Service Provider company like Creo. We assume ongoing responsibility for monitoring, managing and/or problem resolution for selected IT systems and functions.

Proactive management, constant system review, and help desk services give you the assurance that a full-time IT staff is at your disposal. Managed services are often the best solution for many companies because it flattens out your IT spending liability. Offloading IT management to an experienced Managed Service professional lets you concentrate on running your business, with fewer interruptions due to IT issues.


Cloud technology includes virtualization, public clouds, private clouds, hybrid clouds, SaaS, IaaS, PaaS and more. Some of the cloud services we offer are:

We offer Offsite cloud backup services. On-site backups can protect you from a lot of potential disaster scenarios. But a large-scale physical disaster, something like a fire or a flood, could hit your office and destroy all your storage equipment and the files stored on them as well as back-up equipment that was designed to protect those original files. With cloud backup, so no matter what happens to your office every single file lost can be restored.

Work doesn’t have to be confined to the office anymore. Your employees can use the cloud to access business data remotely. Our cloud-computing platforms are hosted in data centers with high-security controls.

We offer cloud infrastructure hosting services to help you scale up or down infrastructure usage depending on the business need.

Application Maintenance & Support Services

We offer support services for applications developed by Creo or by any third party vendor. Creo professional services include:

  • Application Maintenance
  • Application Enhancement
  • Application Portfolio Optimization

Application Maintenance

Creo professionals work alongside client team. We integrate with your business practices as a seamless extension of your team, bringing a wealth of training, experience and staffing – with established delivery methodology and service provided by leading specialists in the area of application management.

Application Enhancement

Creo will professionally develop and implement the new application functionality, which may include transformation, migration, and extension of your current application or legacy system to keep it usable and relevant to actual customer’s needs.

Application Portfolio Optimization

Application Portfolios grow over a period of time leading to duplicate and inconsistent functionality. We perform analysis and offer consolidation and retirement strategies for reducing unwanted applications from the portfolio.